FREQUENT QUESTIONS

WHAT PROTECTION DO THE UNTAMED SUNGLASSES OFFER?

The UNTAMED offer the UV400 protection, which protects your eyes from the UV rays. Our sunglasses have the normative from the European Community Directive 89/686/EEC.

HOW CAN I LOOK AFTER MY UNTAMED SUNGLASSES?

Don't drag them on hard surfaces. Don't leave them for a long time in places with a very high temperature. Use your UNTAMED pouch to transport them.

DO THE UNTAMED SUNGLASSES COME IN DIFFERENT SIZES?

The sizes depend of the different models. There is an image of every model measures.

PAYMENT METHODS

Credit card: Visa, MasterCard, American Express, Discover.

Debit Card: Visa, MasterCard, American Express.

PayPal.

CONTACT WITH UNTAMED

Contact with us by mail (contact@untamed.com).

CHANGE MY ORDER

To make any change in your order contact with us by mail (contact@untamed-world.com)

CANCEL MY ORDER

To cancel your order contact with us by mail (contact@untamed-world.com)

REFUND PROCESS

The refund will be done by the same payment method, if it's possible.

WHERE ARE THE UNTAMED SHOPS?

Actually there are no UNTAMED shops or another shops that sells UNTAMED sunglasses, only online.

PROBLEMS WITH MY ORDER

UNTAMED wants to know if you have had a problem with your order. If you have received something wrong, broke or defective, please let us know it. Contact us by mail (contact@untamed.com).

TRACKING ERROR

Sometimes your order is already being delivered but still not reflected in our related shipment company. Please wait a few hours and try to track your delivery again.

I WANT TO SELL UNTAMED SUNGLASSES IN MY SHOP

If you are interested in selling UNTAMED sunglasses in your shop please contact us by mail (contact@untamed.com).